Latest Research Articles and White Papers

What Drives the Most Engaged Employees?

Statistical analysis shows that the most engaged employees are motivated in some distinct ways compared to other employees.

Employee Disengagement Part 2 - Primary Causes and How to Fix

Detailed statistical breakdown of disengagement causes, plus how to diagnose and fix engagement problems between employees and their managers.

What Causes Employee Disengagement?

Statistical analysis reveals that the drivers of disengagement are not all the same as the drivers of engagement.

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Engage. Develop. Succeed. The CustomInsight Blog

Resolve to Increase Employee Engagement in 2025

3 Achievable New Year’s Resolutions for HR Departments of One

12/17/2024

Human Resource departments for small organizations might consist of one person. And that person can be spread pretty thin on a really tight budget. Your HR department might be you – the business owner. It might be your office manager, or the Lone HR Professional in a small organization. It often feels like when there’s blame to be had, people love pointing at HR. And with the bad rap HR gets (think Toby Flenderson from

How to Improve Employee Engagement During the Holidays

The 12 Gifts for Employees in December

12/3/2024

December is here! It’s the season of holidays and holiday bustle, never-ending cookie swaps, work deadlines and budget meetings, social and family commitments, sneezes, flus, and, often, stress. Add the random office decoration or ugly sweater competition, and your employees might feel more stress than connection. We’re not trying to Grinch our way through the season, but we do know what a financial, physical, and emotional strain the end of the year can be for many. So, to keep your employees’ spirits up, we thought we’d jump on the holiday bandwagon and bring you a little musical, engagement fun. What do your employees really want this holiday?

Employee Engagement and Work-Life Integration:

Achieve Success and Shift to Work-Life Integration During the Holidays and Year ‘Round

11/19/2024

Is work-life balance a thing of the past? (We certainly discuss it a lot on this blog). In HR circles, work-life integration (WLI) is emerging – the idea that work is a key part of life and vice-versa, and finding space for both can improve the employee experience, employee engagement , and performance. Though we’re not quite ready to let go of work-life balance, we believe it’s important to recognize these growing trends in organizational structure.

What Does it Mean to Be a Good Boss?

Good Leadership is the Core of Employee Engagement

11/5/2024

We discuss the value of great leaders a lot. In fact, managers, immediate supervisors, and organization leaders are the single biggest variable when it comes to setting the tone for the employee experience. So, do employees quit their bosses? Well, yes. (This is backed by statistics and studies.) So, conversely, will employees stay at work because of great leadership?

Villainous Workplace Behaviors

How to Identify Toxic Behaviors and Combat Them

10/22/2024

There is no great film or story without a great villain or conflict. But when the drama and villainous behavior seep into the workplace, your organization culture suffers. Absenteeism due to illness will increase; productivity will decrease; top talent will leave. And people will, unfortunately, loathe coming to work. In a month of monsters and villains, we want to share the top toxic behaviors of coworkers and/or managers and how to combat them.

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