Latest Research Articles and White Papers

What Drives the Most Engaged Employees?

Statistical analysis shows that the most engaged employees are motivated in some distinct ways compared to other employees.

Employee Disengagement Part 2 - Primary Causes and How to Fix

Detailed statistical breakdown of disengagement causes, plus how to diagnose and fix engagement problems between employees and their managers.

What Causes Employee Disengagement?

Statistical analysis reveals that the drivers of disengagement are not all the same as the drivers of engagement.

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Engage. Develop. Succeed. The CustomInsight Blog

Random Sampling and Employee Engagement Surveys:

What are the advantages and disadvantages?


Do you have to survey everyone ? You don't, but before you decide to use a random sample of employees for your survey process, it's important to understand how simple and stratified random sampling work and under what conditions they work best for organizations. What is simple random sampling? This is a common method in which researchers select a subset of people from a larger group. It’s important that every single person in the larger group has the same probability of being selected. This ensures that the subset of people is representative of the whole group.

How Does Job Security Affect Employee Satisfaction?


Employee satisfaction is a measure of how content people are with their jobs. Naturally, this decreases when employees feel a threat to their job security. As this HBR article says, ‘..while job insecure workers are motivated to try to perform well, the threat of job loss (and associated stress, frustration, resentment, and exhaustion from taking on extra work or looking for other jobs) makes it harder for them to perform, essentially canceling out any potential benefits.”

Workplace Satisfaction

The Foundation of Best Practices to Pave the Way for Engagement


Workplace satisfaction is critical for employees to thrive and an organization to succeed. It paves the way for engagement, and it cannot be overlooked. After Covid-19, people’s relationship with time changed. Satisfaction, compensation, work-life balance, and job security have taken on new meaning. JOB SATISFACTION EXAMPLES: Job satisfaction refers to the basic, core needs of your employees. Unless your employees’ needs are met, they will struggle to develop a greater sense of commitment to the organization.

How to Analyze Employee Engagement Survey Results

Interpret Survey Data and Implement Meaningful Change


Before communicating employee survey results with your organization, it’s important to take the time to understand, analyze, and interpret those results. It is time to make sense of that data and identify what matters most. Quantitative Data: Look at the results as a whole: Reviewing the survey results as a complete set allows you to identify overarching trends and patterns. For instance, if overall engagement scores have decreased compared to external benchmarks, it suggests a need for further investigation into underlying factors.

How Does Good Communication Improve Employee Engagement?

Communicate Your Post-Employee Survey Action Plans to Keep Your Teams Motivated


The employee survey has been administered. The survey platform is now closed. You’ve analyzed the data and shared some of the results – the good and the bad. And your staff is waiting, waiting, waiting. And then you begin to hear the grumbles that nothing is getting done. Senior leaders are confused because they’ve made changes – many changes. And people are feeling frustrated.

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